Recreation Facility Integrated Security Systems & Services
Improve Safety And Efficiency With Our Wireless Telecom Solutions
Flower City Communications & Security Telecommunication Solutions & Services for your Recreation Facility Operations
Improve Safety & Customer Service with Integrated Wireless Solutions and Services
Your customers are demanding more from your recreation business. Whether that be for golf courses, amusement parks, ski slopes or theater productions, customers want to be able to order food and drinks, make reservations, pay for services or products instantly, and get information about the amenities you offer.
Flower City Communications & Security in Upstate and Western New York is here to help. We have the wireless telecom solutions that will allow you to provide these services with the help of our top tier partners, such as Motorola Solutions. Our team has been helping recreational facilities like yours for over 40 years, so we know exactly what it takes to deliver this kind of wireless telecom solution effectively. Whether you need an outdoor radio system or indoor/outdoor hybrid setup for your facility, we have a plan that will work for both yours and the needs of your patrons. Our technical experts have certified experience working with and installing these systems so know that you are in good hands with Flower City Communications & Security.
Flower City Communications & Security Recreation Facility Solutions
Dependable Wireless Communications Systems
With the increasing expectations of guests and clients, it’s more important than ever to ensure that your staff are able to communicate effectively. But if you don’t have access to a range of solutions for each staff role this makes it hard for you to ensure your team always has what they need. Staff communication is an essential part of running any business, but it’s something most facilities struggle with at some point or another. Whether it’s miscommunication between employees or simply not being able to reach someone when they’re needed, the result is often frustration all around – especially if it happens during peak times. This can lead to lost sales and unhappy customers.
Flower City Communications & Security has the solution with easy-to-use Motorola two-way radios that are intuitively designed so your staff can quickly start using them. Additionally, you’ll have access to all of the accessories needed – including earpieces, chargers, rapid rate charges and Bluetooth audio accessories which make communicating easier and more efficient for you and your staff.
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Flower City Communications & Security Recreation Facility Services
Increase System Dependability with Our Recreation Services
Keeping your telecommunications systems running smoothly is a difficult job. It requires expertise and resources that most businesses don’t have on hand. Your business depends on these systems to be up and running when you need them, but they can break down at any time due to a variety of problems. When this happens, it’s important to know who you can call for help so that you can keep your business going without interruption or loss of revenue.
Flower City Communications & Security has years of experience installing and maintaining telecom systems in businesses just like yours all across Upstate and Western New York. We’re ready to be there for you whenever your system needs maintenance or repair work done quickly so that you never lose service because of an outage or other problems with one of our products. Our team of experts is available 24/7 and will make sure everything gets back up and running as soon as possible so that your business doesn’t suffer from downtime.
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Flower City Communications & Security Solving For Safer
Safer Stadiums
In the recreational industry, venues such as stadiums, arenas, and entertainment complexes face unique challenges when hosting concerts, sporting events, and other large-scale gatherings. Managing massive crowds while ensuring safety and satisfaction is no small task. So, how can you rise to the occasion?
- Enhanced Fan Safety and Experience
Create smooth, discreet, and efficient interactions from parking to concessions—ensuring a positive guest experience throughout your entire venue. - Comprehensive Venue Security
Equip your teams with advanced tools to monitor activity, detect patterns, and proactively prevent incidents—safeguarding your venue from the perimeter to the stands. - Streamlined Operations and Maintenance
Automate key workflows and expand operational visibility to optimize staff placement, improve response times, and maximize revenue opportunities.
Escalated fan interaction
Disruptive fan reported. A staff interacts with a disruptive individual and activates their body-worn camera. An alert is automatically sent to appropriate staff directly on their radios and in the command center.
Situational intelligence gathered. The operational command center receives the alert and all relevant camera feeds are populated and body worn camera footage is live streamed. Other nearby security resource locations are identified.
Resources dispatched. Security teams are dispatched to the situation and receive intelligence including an image of the disruptive guest prior to their arrival on scene.
Situation contained and mitigated. The individual is escorted off the premises and an incident report is then securely documented with all relevant data.
Banned individual
Known person identified. A banned individual’s license plate is recognized entering the stadium parking lot. An alert is automatically sent to stadium operations directly on their device of choice and in the command center.
Situational intelligence gathered. Cameras within relevant parking area populated and the closest security personnel are identified.
Notification communicated. Security staff are notified of the situation and an image of the banned individual is sent to prevent entry.
Incident managed and reported. Stadium operations monitor the situation via fixed video and live streaming body worn cameras. An incident report is logged with pre-populated fields and relevant data.
Concealed weapon detection
Concealed weapon detected. Evolv Express detects the presence of a concealed weapon on a person entering a stadium.
Fleeing individual monitored. The threat is confirmed and an alert is issued to ACC to notify central security operators. Cameras onboard the towers simultaneously stream video to ACC.
Resources dispatched. An alert is automatically issued from ACC to nearby devices to notify additional security operators. Suspect’s details and location is shared with additional security operators across the stadium.
Incident managed and reported. The suspect makes a run for it and security operators track their location within the stadium. The incident is then securely logged with pre-populated fields and relevant data.
Restricted area access
Forced entry recognized. Alert is sent to security operations center and personnel of a forced entry into a player locker room area.
Situational intelligence gathered. Nearby cameras are populated and the closest security personnel are identified.
Notification communicated. After the initial radio alert, intruder image and location sent to nearby security teams in the field. Anticipated escape route determined and security directed to intercept.
Incident managed and reported. Public safety is notified and security apprehends intruder while wearing body-worn cameras. The incident is logged with pre-populated fields and relevant data.
Lost or missing individual
Lost person reported. A person is reported lost by a companion to a nearby security officer or employee. An image of the child is provided and shared with appropriate staff.
Search initiated with video analytics. Using the provided image of the individual, security teams can leverage the child’s appearance, shoes, or clothing, etc. as identifying characteristic to begin an area search using video analytics.
Intelligence shared with field. Using two-way radios, security teams are notified on where to begin the search. The image of the child is broadcasted to the security team and updates are continuously provided to relevant teams.
Situation resolved and documented. The lost individual is located and returned to their guardian. An incident report is securely documented with all relevant information.