Utilities Integrated Security Systems & Services
Full suite of reliable and secure wireless communications solutions for the utilities industry
Flower City Communications & Security Telecommunication Solutions & Services for your Utility Operations
Secure, reliable wireless solutions for your utilities business
Utility workers must work in the harshest weather conditions to keep their communities running. These companies require a reliable, secure, and cost-effective wireless communications solution that is scalable to meet their needs. Utility workers rely on wireless communications systems that facilitate seamless communication, but they also need to be able to access critical information in real-time. This makes it extremely important for your team to have reliable communication tools at their disposal whenever they are needed. In addition to many other issues that demand your time, your company also needs to keep up with new technology to keep your team connected.
At Flower City Communications & Security we understand how crucial it is for you to stay ahead of the curve in terms of modern telecommunication technology, which is why we offer a full suite of solutions and services designed specifically around keeping your utility personnel safe and secure while also offering the most cutting-edge solutions possible. We have decades of experience working with utilities companies across Upstate and Western New York, and our team knows exactly what challenges you face on a day-to-day basis.
Flower City Communications & Security Utilities Solutions
Keep your Utilities workers safe and connected with Motorola Solutions
When it comes to safety, you need a reliable communications system that keeps your team connected. Staying safe on the job is so important for every worker – especially those who work in remote locations where emergency help may not be readily available.
Motorola Solutions has been a leader in two-way radio technology for over 90 years. Flower City Communications & Security, in partnership with Motorola Solutions, can provide you with solutions that always keep workers safe and productive. We offer everything from voice communication systems to security cameras and access control devices as well as private LTE broadband networks for utility operations. By unifying these technologies on a single platform through our integrated solutions, you can be assured that your operation has everything needed to stay connected, while keeping your team productive and safe on the job at all times.
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Flower City Communications & Security Utilities Services
Complete wireless communications solutions for the utilities industry
The utility industry is complex and fast paced. When emergencies happen, your teams must be ready for anything that may come their way. To keep up with the latest technology, you need a trusted partner who specializes in your specific needs. To help you stay on top of your game, Flower City Communications & Security offers a full suite of wireless communications solutions that cover every aspect of your business. Whether it’s system design or installation, we can meet all of your requirements and keep you safe and productive on the job site.
With our industry experience and expertise in both voice and data systems, Flower City Communications & Security has everything you need to streamline operations at every level within your organization. We offer turnkey solutions as well as large-scale projects. Our services include design, implementation, maintenance, and training.
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Flower City Communications & Security Solving For Safer
Safer Utilities
Modern utilities are under increasing pressure to deliver reliable, secure services while proactively managing risks and preventing incidents before they occur. How can your organization stay ahead of these evolving demands?
- Securing Physical Infrastructure
Equip your teams with the tools to detect trends, anticipate threats, and take preventive action—protecting critical sites from potential disruptions. - Seamless Connectivity and Interoperability
Ensure consistent communication across departments and locations with flexible integration between radios and networks. - Boosting Operational Efficiency
Automate workflows and synchronize systems to provide teams with real-time situational awareness, enabling faster, smarter decision-making.
Propped door / loitering
Propped door alert. Alert sent to security about a door propped open in restricted area outside of a highly secured site.
Loitering alert. Security alerted to group of individuals loitering outside of propped door entrance.
Notification communicated. After initial alerts, image and location of the individuals are sent to field security teams to disperse the crowd and secure the door.
Corrective action taken. Security deters the crowd and takes corrective action. An incident is logged including video feeds for evidence along with other relevant data allowing for further training and analysis.
Field Worker Safety
Alert of escalating customer interaction. A field worker’s customer service call becomes confrontational so the worker activates their body worn camera which sends an alert to the command center or appropriate staff directly on their device of choice.
Real-time video verification. Control room operator determines the location of the distress signal/ worker, via the emergency alert, and views live video stream from their body-worn camera.
Field communication. Control room operator sees the situation is under control but verifies that the worker is now safe over their radio.
Incident documentation. An incident is logged with pre-populated fields and relevant data for analysis and claims.
Temporary Security
Group unrest approaching transformer. Dangerous crowds have been gathering in streets near a high voltage transformer located in a large city. Cameras equipped with video analytics monitoring the fenceline sense motion approaching.
Appearance tracked. Situational awareness maintained as intruder’s appearance is tracked across multiple cameras on and around the transformer.
Resources dispatched. Location and appearance of intruder is determined and shared across security teams to apprehend intruder and deter violence. Security uses microphone to warn intruders they have been detected.
First response dispatched. Local police directly informed with video for immediate response and incident logged with pre-populated fields and relevant data.
Active Assailant
Unusual motion detected at main plant exit. An individual is detected walking against the predetermined directional exit. An alarm is automatically sent to appropriate staff directly on their device of choice and the command center.
Person flagged as armed and dangerous. The security operations center acknowledges the alert and identifies the person as armed moving into the large lobby of the plant.
Resources dispatched. After initial alerts, image and location of the individuals are sent to field security teams to disperse the crowd and secure the door.
Situation resolved. Security has prevented harm, so the incident is logged including video feeds for evidence along with other relevant data allowing for further training and analysis.
Temp Change In Equipment
Elevated equipment temperature at remote substation. Thermal cameras detect a temperature change with critical equipment at a remote substation. The alert is sent to the security operations center and to appropriate staff on the device of their choice.
Situational awareness gathered. In the security operations center, nearby cameras are populated to monitor the equipment and the closest response resources are determined using GPS location data.
Resources dispatched. Appropriate individuals are dispatched to the area to repair the equipment with an image of the issue, live updates and other multimedia intelligence.
Situation resolved. Technicians arrive to repair the equipment and thermal cameras verify the equipment is properly functioning. An incident is logged with pre-populated fields.
Copper Theft at Substation
Intrusion detected at remote substation. An intruder is detected getting out of a vehicle and jumping the fence of a remote substation. Security is directly notified and live video is transmitted over Private LTE to the control center.
Appearance tracked. Situational awareness maintained as intruder’s appearance is automatically tracked across multiple cameras on and around the substation. Tracking continues even if they appear at another facility.
Resources dispatched. Location and appearance of intruder is determined and shared across security teams to apprehend intruder and prevent theft. Security uses microphone to warn intruder they have been detected.
First response dispatched. Local police directly informed with video for immediate response. Incident is logged with pre-populated fields and relevant data to facilitate post investigation and prosecution.